We realize at times things just don't work out they way we would hope them too. In the event we are unable to meet your expectations, don't make a fuss just request a refund.
If you purchased a service through a deal site refunds must be issued through that site and are usually provided within 30 days of purchase after 30 days the deal site is not obligated to provide a refund but most will provide the purchaser with a credit.
If you miss the 30 day period remember it is always best to put butter on a biscuit than to make a situation nasty. We at Qiana's Massage believe that all matters can be handled as adults and we are willing to offer something in the event your matter goes unresolved.
We don't like to see customers get a refund but We will provide a refund if it will make the customer Happy.